From Cornwall, With Love

Wondering how we get your delicious Cornish treats across the UK? Read our delivery information below.

Below, you’ll find everything you need to know about delivery, so you can sit back, relax, and look forward to a taste of Cornwall arriving at your door.

Delivery FAQs

How much is delivery? 
We offer free next-day delivery on all Hampers and Pasties by Post. Orders from The Cornish Pantry will have a £2.95 delivery fee if the basket total is under £20. 

Can I choose my delivery date? 
Yes, you can select a delivery date at checkout. However, please note that we cannot deliver on Mondays or Tuesdays following a bank holiday. 

What happens if no one’s home for delivery? 
We ask couriers to leave your order in a safe place where possible. If you prefer to give specific delivery instructions, you can do so at checkout. Please note that if the courier follows your instructions and marks the parcel as delivered, any loss or damage will be the buyer’s responsibility. 

When will my hamper be delivered? 
We dispatch hampers the day before your preferred date. While we aim for your selected date, delivery dates cannot be guaranteed. During peak periods, we may dispatch orders earlier to avoid courier delays. 

Which courier do you use for deliveries? 
We ship orders using APC or Royal Mail, depending on your delivery location and chosen delivery date. APC is the UK’s largest independent delivery network, rated excellent on Trustpilot.  

Can I send a hamper internationally? 
Unfortunately, we only deliver to mainland UK addresses. Off-shore or international delivery is not available due to the perishable nature of the products. 

How can I track my order? 
You can track your order via the APC tracking site. Tracking details are sent by email the day before your delivery date. 

What should I do if I need help with my delivery? 
Please check your order status on the APC tracking site. If you still need assistance, please contact our customer care team for support. 

Can I send hampers to multiple addresses? 
Yes, you can send hampers to multiple addresses. Simply add hampers to your basket and, at checkout, choose the ‘multiple delivery addresses’ option. You can then assign one address per hamper. 

Will my order still be fresh if it arrives late? 
Yes, we use temperature-controlled packaging to keep items cool for up to 2 days in transit. If your order’s delayed by 1 day, it should still be fresh and suitable for consumption. If you have any concerns, please contact our customer care team for assistance. 

What’s the shelf life on hampers? 
Most hampers have a 7-10 day shelf life. Please keep fresh items like cream in the fridge. 

Still Have Questions? We’re Happy to Help! 

Our FAQ page answers common questions about ordering, personalisation and recycling, but if you need more help, we’re always here. Whether you have a special request, need an update on your order, or just want some friendly advice on choosing the perfect hamper, our team is happy to assist. 

Call: 01209 701767 
Email: help@thecornishhamperstore.co.uk 
Live Chat: Available on our website during business hours 

Or simply get in touch here, and we’ll get back to you as soon as possible. 

Thank you for choosing The Cornish Hamper Store—we can’t wait to send a little piece of Cornwall your way!